Privacy Policy

1. Introduction

Welvata Agency ("we," "our," or "us"), located at Al Sufouh, Dubai Media City, Dubai, UAE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you voluntarily provide it to us:

• Full name, date of birth, and gender
• Email address, phone number, and mailing address
• Physical measurements, height, weight, and physical appearance details
• Photographs, videos, and portfolio materials
• Social media handles and online profiles
• Employment history and professional experience
• Payment and billing information
• Government-issued identification (for employment verification)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To evaluate and process talent applications and submissions
• To provide talent management and representation services
• To match talent with appropriate casting calls and bookings
• To communicate with you about opportunities, events, and services
• To process payments and manage accounts
• To improve our website, services, and user experience
• To comply with legal obligations and enforce our terms
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

• Clients and Casting Directors: Your portfolio, comp card, and relevant details are shared with potential clients as part of our casting and booking services.
• Service Providers: Third-party vendors who assist with website hosting, payment processing, email delivery, and analytics.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their marketing purposes.

5. UAE Privacy Rights (CCPA)

If you are a UAE resident, you have the following rights under the UAE Consumer Privacy Act (CCPA):

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
• Right to Opt-Out: You may opt out of the sale of your personal information (note: we do not sell personal information).
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, contact us at [email protected] or call +971 4 531 5448.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, modification, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Talent portfolio information is retained for the duration of our representation agreement and for up to three years after termination unless you request earlier deletion.

8. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are available to individuals aged 16 and older (with parental consent for minors aged 16-17). We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please refer to our Cookie Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website and services after any modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +971 4 531 5448
• Address: Al Sufouh, Dubai Media City, Dubai, UAE